: Healthcare & Health Services
The client is a healthcare platform that facilitates patient care, especially eldercare.
The cloud-based application provides a unified IS (Information System) platform for care providers, payers, families and seniors who seek to improve communication in today’s complex healthcare environment.
To address the challenge of giving care-services to senior citizens, the company conceived the business case of developing a cloud-based platform.
Long term care facilities have assumed a greater role in providing care to retiring seniors and couples.
The documentation, coordination and communication among doctors, therapists, caregivers, patients and their families was fragmented.
Evenin this age of the digital era, most of the communication with patients and caregivers was conducted using sticky notes, whiteboards, calendars and checklists.
There was no easy way to get access to patient/senior’s medical records. Information silos and fragmented data sources prevented caregivers from delivering a holistic care experience.
A SaaS (Software-as-a-Service) based healthcare platform was developed that could serve as an integrated IS (information system) for all the main caregivers in a health care facility/situation.
This included the:
A cloud-based clinical collaboration application was developed for the familyof the patients who can interact with the physician/doctors and caregivers.
The healthcare app was designed to serve asa remotely accessible cloud-application.
Every feature in this application was designed to have an API (Application Programming Interface), to be integrated with an external system. This allowed third party apps and service providers to take benefit of this healthcare platform and enabled better care giving services topatients.
The major challenges that our team addressed were:
The challenges were addressed through continuous requirements gathering and agile development of the platform.