The client is a healthcare platform that facilitates patient care, especially elder care. The client is a leading healthcare information service provider in the US market. It provides a unified IS (Information System) platform for care providers, payers, families, and seniors seeking to improve communication in today’s complex healthcare environment. The company has received LTC LINK Conference and InnovateLTC award for Most Innovative Company in Long-Term Care. To address the challenge of giving care-services to senior citizens, the company conceived the business case of developing a cloud-based platform.
Long term care facilities have assumed a greater role in providing care to retiring seniors and couples. The documentation, coordination, and communication among doctors, therapists, caregivers, patients, and their families were fragmented. Even in this age of the digital era, most of the communication with patients and caregivers was conducted using sticky notes, whiteboards, calendars, and checklists. There was no easy way to get access to patient/senior’s medical records.
A SaaS (Software-as-a-Service) based healthcare platform was developed that could serve as an integrated IS (information system) for all the main caregivers in a health care facility/situation. This included the physician, patient’s family members, nurses and medical consultants.
A cloud-based clinical collaboration application was developed for the family of the patients who can interact with the physician/doctors and caregivers. The application was designed to serve as SAAS.
Every feature in this application was designed to have an API (Application Programming Interface), to be integrated with the external system. This allowed third-party apps and service providers to take benefit of the healthcare platform and enabled better caregiving services to patients.
The major challenges that our team surmounted were:
The challenges were addressed through continuous requirements gathering and agile development of the platform.
GUI – iPhone Mobile Home