kkooee Marketplace Case Study

Marketplace Case Study

Customer background:
Kkooee.com is an engineering niche marketplace. It connects engineering talent with engineering consulting firms and individuals seeking to hire them for their projects. The website is a registered business entity in Queensland, Australia and operating globally through their online marketplace. An interesting fact, that approximately 1000 engineers have signed up within 2 months of its launch, approximately 4 months ahead of the founder’s target. Founder’s Background: One of the co-founders is a leading community manager in large scale engineering company and he is also an engineer by qualification. The second co-founder is a marketing and business development specialist in 1 of the big 4 global consulting companies.

Problem:
The traditional process to identify, procure, and deliver engineering services incurs high transaction and contracting costs. The global pool of available engineering services talent is also limited to consultants/agent’s network reach. To procurement of engineering talent (hiring), and actual project documentation (scope, communication, documentation, costs, and deliverables) are also scattered at various places. The large engineering services provider firms are facing the time and process cost challenges such as high administrative costs, margins, labor, and transaction costs. At the same time, medium to small consultants cannot retain a high level of highly paid engineering staff, influencing them to resort for an innovative yet effective solution.
In essence, the traditional practices of the engineering services industry provide local resources limited to the physical location and highly technical niche engineering expertise are rarely available in the local market. proximity service delivery has an impact on the

Softicks design and development team has worked closely with the founders Bede Evens (COO) and Gavin Christie (CMO) of kkooee.com to develop P-o-C (Proof of Concepts), Prototype web application, and MVP (Minimum Viable Product).

Solution:
It is becoming inevitable to resort for non-traditional technology solutions to become competitive in the engineering industry. A SaaS (Software-as-a-Service) web application is developed as a marketplace for engineering services providers (independent engineers, freelancers) and firms/individuals (clients) to post their engineering projects.
Cool Feature: Workspace
The kkooee’s workspace is a collaborative place where client and engineers act as a team regarding the project. The user-friendly design of the feature enables engineers to perform project related tasks within the two-way workspace. The clients and engineers can have discussion/chat about the project; the client can manage milestones, deliverables, time tracking, and reporting, payment history about the project, engineers, project files and much more.
The solution provides a seamless experience for both users (service providers and clients). The first step is the user’s signup as an engineer or client and after the signup, the users can build their profiles.

The solution for Clients:

  • The web application offers collaboration, contracting one-to-multiple engineers for a project, project-specific chat room, WBS based milestones, project progress/deliverables, reports, hourly time tracking, payments history for engineering projects.
  • The clients can post moderate to highly complex projects, receiving competitive bids, screening, conducting interviews, selecting the right candidate/s, getting the project done.
  • At last, the payment to engineer is made easy using PayPal’s split payment method integrated into the website.

How to use for Clients:
The clients post an engineering project for any sector using seamless workspace. The projects can be posted for hourly or fixed costs along with the specifications and attached documents. See image no. for details. Upon posting of an engineering project the system intimates engineers with related profiles and experience for proposals.

Project Specifications

Figure: Project specification features.

While posting a project the client can attach related documents, choose from hourly or fixed cost, the start time, disciplines, services, phases, and sectors.

Figure: Client’s workspace features

The clients can directly invite (one to many) engineers and last but not the least they can take advantage of curated workspace features.

Figure: Engineer’s profile view

The solution for Engineers:
• The engineers can apply on the relevant projects posted by the clients and they can use the options for asking more information, accepting the terms & conditions, as well as declining the offer.
• The engineers can upload the deliverables and take advantage of the seamless payments method offered by kkooee. The engineers can further keep track of the payments made for each Kkooee’smilestones.
• The kkooee’s solution offers the engineers to utilize their skills and offer services remotely. Managing their work life balance and being their boss. The engineers can take advantage of the emerging, competitive, highly skills based, and on-demand economy.

How to Use for Engineers:
The engineers also have limitations to work and apply for jobs within the vicinity and their physical location. kkooee offers them to work remotely and manage their projects using the bespoke features of engineer’s workspace.
The engineers are provided an opportunity to build a shining profile manually or signup using LinkedIn.

Engineer’s profile and Summary Profilethe Details

The key feature comes in handy when the engineers are directly approached by the clients. The engineers receive email intimation, and they are provided with options to ask further questions, accept, or reject the private offers for projects.

The engineers can also find a list of the projects and it will help them quickly express their interest in relevant projects. The collaborative workspace, integrated payment system, and the correspondence space related to each project provide them the liberty to build their own brand while working independently.
The profile rating system is one of the most exciting benefits for the engineers. After the payment is made, the clients can leave feedback for the service provider. It helps him build online credibility for later hires.
The kkooee’s workspace for engineers enables them to collaborate with clients and keep their project information, deliverables, and payments organized.

Figure: Engineer’s workspace key tabs.

The challenge of offering a remote, non-traditional, cost-effective, and delivery focused platform is well taken by team Softicks.com and delivering a super-efficient cloud-based web application kkooee.com
Business Benefits

  • Kkooee is an efficient effort for rationalizing the traditional engineering services procurement for projects.
  • The cloud application is a technology alternative for the industry minimizing the transaction and contracting costs for clients.
  • It also provides the shortest route to global engineering talent with highly specialized expertise.
  • The web app works an enabler for engineering talent to work on global projects.
  • The procurement efficacy of engineering talent alone can outset all other business benefits of the application.
  • The engineering project management features and delivery mechanism of kkooee offers an alternative to physical office based project management practices.

Technologies Used:

  • Drupal
  • MySQL
  • jQuery
  • Google Analytics
  • Hosted at Third-party Architecture

Third party Integrations & Services:

  • SSL Certificate for Security
  • Mandrill for workflow emails
  • Instapage for marketing landing pages
  • LinkedIn and Facebook for signup
  • PayPal Split Payment solution

Annex I: List of Engineering Disciplines

  • Process
  • Power
  • Procurement
  • Project Management
  • Quality
  • Petroleum
  • Paper (Pulp)
  • Metallurgical
  • Mining
  • Nuclear
  • Oil and gas
  • Renewables
  • Safety and Health
  • Water and Hydrology
  • Structural
  • Telecommunications
  • Transportation
  • Urban-Town Planning
  • Mechanical
  • Materials Handling
  • Construction
  • Civil
  • Electrical
  • Electronics
  • Environment and Social Sciences
  • Chemical
  • Biomedical
  • Aeronautical
  • Agricultural
  • Architectural
  • Automotive
  • Environmental
  • Estimation and Cost
  • Instrumentation
  • Industrial-Manufacturing
  • IT/network/software
  • Logistics
  • Marine
  • Greenhouse Gas
  • GIS and Geospatial Analysis
  • Explosives
  • Fire
  • Geology and Geophysics
  • Geotechnical
  • Acoustic

Annex II: Engineering Project sectors

  • Buildings
  • Energy
  • Industrial and Manufacturing
  • Information Technology
  • Infrastructure
  • Mining and Minerals
  • Processing
  • Oil and Gas
  • Transportation

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